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Registered: ‎12-18-2012
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How do I find out if I have a warranty on my LCD TV? Without visiting the store and asking?

 
Trusted Contributor
Posts: 3,377
Registered: ‎11-23-2008

Re: How do I find out if I have a warranty on my LCD TV? Without visiting the store and asking?

Call the store or 1-888-Bestbuy

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Disclosure: Former BBY employee.
Posts: 1,064
Topics: 31
Kudos: 56
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Registered: ‎08-13-2010

Re: How do I find out if I have a warranty on my LCD TV? Without visiting the store and asking?

Hi Bteal404,

 

Using the email address you registered with us here on the forums I was able to dig up two protection plans on two different televisions. One 47 inch and on 42 inch. I hope this helps!  Let us know if you have any other questions or concerns and have a wonderful holiday.

 

Cheers,

Douglas|Social Media Specialist | Best Buy® Corporate
New Member
Posts: 2
Registered: ‎12-18-2012

Re: How do I find out if I have a warranty on my LCD TV? Without visiting the store and asking?

Hi thank you Douglas! I'm glad to know that the 2 tv's that we brought from Best Buy is still under warranty. But now the only problem is that I think one of the tv's is not under the right warranty. I know the 47 inch LG is still under warranty. But the other tv which is a 46 inch Insignia. Those are the only 2 tv's I purchased from Best Buy. Do you need the model number of the LCD? And with wrong tv being in the system is there any possible way of changing that?
Posts: 1,064
Topics: 31
Kudos: 56
Solutions: 34
Registered: ‎08-13-2010

Re: How do I find out if I have a warranty on my LCD TV? Without visiting the store and asking?

Hi bteal404,

 

I'm sorry if there was some mix-up. I have a record of a 42 inch LG purchased back in January of 2009 which is still under Geek Squad Protection. Is that approximately when you purchased the Insignia?  We can usually switch the protection plan for you without too much trouble as long as we can dig up a paper trail. Could you send me a private message with the Customer Service Pin number from the bottom of any relevant receipts, the model number, and the approximate purchase date for the Insignia TV?

 

You can send me a private message by logging into the forums and clicking on the button in my signature below.

 

Cheers,

Douglas|Social Media Specialist | Best Buy® Corporate
New Member
Posts: 2
Registered: ‎06-28-2016

Re: How do I find out if I have a warranty on my LCD TV? Without visiting the store and asking?