Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎09-25-2016
Accepted Solution

How do I find out if I bought protection plan?

We purchase a lot of products from Best Buy, and occasionally purchase the offered protection plans.  Is there a place to go online to see what products we've purchase the protection plans for?  Of particular interest is a Sony Receiver we purchased in January of 2015.  while it is still under the manufacturer's warranty, it would certainly be easier to return it to our local Best Buy for repair/replacement.

 

Thanks in advance!

Trusted Contributor
Posts: 4,733
Registered: ‎02-25-2013

Re: How do I find out if I bought protection plan?

[ Edited ]

Your protection plans would be linked to your My Best Buy account.

 

To access that go to www.bestbuy.com  and sign in or create a My Best Buy account using your account number from your card.

 

Once you have logged in hover your mouse over where it says Hi <your name>

 

A drop down menu should appear.

 

Click on Account Home

 

If you scroll down a little way on the left side it will show what you have covered. under the following heading.  

Your Geek Squad® Plans & Services

 

And it may show pictures of your items.  You can click on the picuturs to see your plan details.

 

 

 

 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 1
Registered: ‎02-14-2018

Re: How do I find out if I bought protection plan?

Thank you VERY much. I can't tell you how many times I've tried finding this information.
Posts: 5,054
Topics: 80
Kudos: 252
Solutions: 234
Registered: ‎11-30-2015

Re: How do I find out if I bought protection plan?

Hello Friends,

 

You’re welcome to see if a Geek Squad Protection Plan is associated with your purchase using the way bobberuchi shared. If you’re still not seeing one, and you want to double check if you had purchased one you’re always welcome to send myself or any other –BBY agent a private message with alternative details to search with. A protection plan could’ve been associated with an out dated phone number, or email address if purchased at your local Best Buy.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!