TV & Home Theater

[Quincylawyer]

So harmony one installed last week by geek squad Replaced old harmony Certain functions not working Phone call told me that it was cable company and rep was sure of it because another rep said same thing So next step, call cable company. Waste time and money then decide to take Best Buy to court if I have to stay home more than 1hour unless Bestbuy wants to read and contact me

[Dval]

Did they just try to troubleshoot over the phone, or did they send a Geek Squad agent out to the residence again to look at it?  If it was just the first, you can ask for them to send another agent out to take a look at it because it isn't working correctly.  Shouldn't be any additional cost. 

Also, did the cable company say anything?  Just see that you called them but list nothing else after that. 

[spf275]

I have three of the same tv's connected to three same brand cable boxes. What remote can I get to control each tv and cable.box independently? Thanks

[NoNoBadDog]

The Harmony One will be able to controll three different TVs.  It really is the best remote available. 

[xl]

I'm not happy with Harmony's configuration software, nor some of the remote's ergonomics.  But yes, I agree it's the best choice for a universal remote.

[NoNoBadDog]

I have owned Harmony remotes for years.  The configuration is stupid simple, and with the newer remotes the ergonomics are pretty good, certainly as good or better than most remotes that come with hardware.  I love the flexibility.

[mstng87gt Trusted Contributor]

I own 3 harmony remotes. The basic software configuration is very easy but you can start getting difficult when you start adjusting timing for each device and adjusting which unit turns on when and what function it does when turning on.