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New Member
Posts: 2
Registered: ‎01-17-2017

E48-DO SMARTCAST T.V.

Lip sync doesn't work. Have to turn T.V. off and on in order to re-sync or change channels in order to re-sync. Asus Q551LNB Laptop won't connect to display via HDMI cable on any of the 3 HDMI ports. ASUS Q551LNB Laptop displayed fine on the D48-DO SMART T.V. for 10 months, then the T.V. died? SMARTCAST APP works fine except for the LipSync portion.

Posts: 2,416
Topics: 45
Kudos: 159
Solutions: 102
Registered: ‎11-30-2015

Re: E48-DO SMARTCAST T.V.

Hello ricksasala, 

 

I'd strongly recommend reaching out Vizio regarding the issues you're having with your E48-DO SmartCast TV. It sounds like something internally isn't hearing you in the LipSync. 

 

Sometimes Laptops need additional drivers to support more than one screen or a screen of that size. How are you connecting it? HDMI to HDMI? 

 

Respectfully, 

 

Mariah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-17-2017

Re: E48-DO SMARTCAST T.V.

Prior to this T.V. I had a D48-D0. My Laptop (Asus Q551LNB) which I purchased from BestBuy so I could plug it into the T.V.. Laptop worked fine on D48-D0 via HDMI cable. I've already contacted Vizio support about both issues. No response yet. Thank You for replying