03-14-2018 08:27 AM
Welcome to the Best Buy Support Online forum Community! Noticing that your TV is cutting off the scores of games, and the announcements banner is frustrating. I’d be happy to see how I may be able to help you troubleshoot the issue.
Can you please share the model number of your TV? Usually the issue you’re experiencing on your TV is fixed by changing the aspect ratio. Some TV’s may zoom in the picture in a bit as their default aspect ratio. I’d be happy to take a peek into your TV’s owner’s manual to see if there is an option in your TV’s settings to change the aspect ratio. I look forward to your reply!
|Mariah|Social Media Specialist | Best Buy® Corporate|
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03-23-2018 08:32 PM
Check ther aspect ratio of your TV, it should be set to 16:9. If you still have a problem then it's a setting on your set top box. If you don't know how to adjust it call your cable/satellite provider.