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Registered: ‎01-14-2017

48" insignia roku tv trouble turning on

I recently bought my TV and every so often it has trouble turning on, so I have to unplug the TV then plug it back in for it to work. Sometimes I have time unplug it a couple of times. Does none have any solutions.

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Registered: ‎11-30-2015

Re: 48" insignia roku tv trouble turning on

Hello Eddycarmona17, 

 

That's a bummer to hear that your Insignia 48" Roku TV is having issue with turning it on. 

 

By unplugging your TV, and then plugging it back in what you've been doing is power cycling your unit. It sounds like there may be an issue it's encoutering why trying to power on. Is your TV up to date with the latest firmware update? 

 

You can view a link here that's a help guide for a 19" Insignia of how to check for an software update, and how to download one. Just ensure you're checking for your model number though! 

 

Kindly, 

 

Mariah|Social Media Specialist | Best Buy® Corporate
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