Add Product

Search Results:

Posts: 1
Registered: ‎11-25-2017

I lost my order number

I ordered a jbl yesterday but im not sure if really bought it because i cant see my order status. I checked out as a guest and i need my order number. I called to the costume service but its not available
Posts: 2,344
Topics: 73
Kudos: 145
Solutions: 79
Registered: ‎09-29-2008

Re: I lost my order number

Hello, Aldi-


Welcome to Best Buy's online community. 


It can be worrisome not to be able to locate your order status. If you entered your email address correctly, you should have received an update regarding your order. 


Using the email address that you used to register on the forum, I was able to locate your order, and it is processing accordingly.  To check the status of your order by visiting Order Status and entering your order information under Find a Guest Order.


Please let us know if you have any additional concern. 


Thanks for shopping with Best Buy!



Karina|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!