For replacements of external batteries or any covered accessories such as power chargers, please call the Best Buy PartStore™ at 1-866-933-5552.
Update Geek Squad Protection Monthly Payment
Has your credit card expired or been replaced? If you're currently paying monthly for your Geek Squad Protection, Loss & Theft or Complete Plan, please visit our Geek Squad Protection Monthly Payment page to update your information to keep your coverage going.
Looking to get your phone repaired rather than replaced? If it is a Samsung Galaxy, we may be able to help you out as well. Head over to this article for instructions on how to get that scheduled.
If you have any other questions about your Geek Squad account or service, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778).