03-16-2012 03:18 PM
I just purchased the unlocked today...is this supposed to show up in my reward zone account as unlocked now or how long does it usually take?
also, my receipt looks like it is the digital version?? i wanted the actual magazine, not whatever this digital stuff is. the receipt shows GAMER DIGIT, GAMER DIGITAL-10 ISSUE SUBSCR...is it supposed to be like this or how would i go about getting the physical copies mailed to me...called @gamer customer service and they said I would not be in their system for a few weeks and I should contact BB.
03-17-2012 06:56 PM
03-17-2012 09:34 PM
03-22-2012 03:49 PM
Welcome aboard Gamer's Club Unlocked! I hope you find all the new benefits very rewarding for you.
I have reviewed your account and the store properly Unlocked your account, so you are set on that side of things, but they did in fact set you up to receive a digital copy of the magazine. Regrettably this is not something that the store can change. We ask that customers who receive a digital copy of the magazine but would like to switch to physical contact @Gamer by email at the following email address:
Conversely, if a subscriber currently receives a physical copy but would like to go digital and have coupons emailed, s/he can use that same email address to put in the request.
More information can be found at www.atgamermagazine.com/customerservice.
I understand it will take a little time for @Gamer to have your information and this may cause your first issue to go digital for you. I am sorry for this inconvenience. I am sending you a private message to discuss this further.
03-26-2013 08:42 AM
03-26-2013 09:36 AM