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ijon
Posts: 3
Registered: 02-12-2012

Preorder 5/ $100 Cert Promo

I preordered 5 games off of the list last year and never got credit for a few of them. They all show up on my reward zone, but did not register under the promo area. I preordered and bought...

 

- Battlfield 3

- Zelda Skyward Sword

- Uncharted 3

- Gears of War 3

- Forza 4

 

I don't think I did anything wrong, and I picked them all up on day one of their release.

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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Preorder 5/ $100 Cert Promo

Hi ijon,

I was able to locate the purchases you mentioned. It looks like Skyward Sword was not attached to your Reward Zone account. I'll make sure your account is corrected and the promotion is applied. Thank you for your patience.

Regards,
Mike|Community Connector | Best Buy® Corporate
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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Preorder 5/ $100 Cert Promo

Hello again ijon,

I have received word that your points have been applied to your account. You should see these points post within 24-48 hours. Thank you for your patience with this promotion.

Regards,
Mike|Community Connector | Best Buy® Corporate
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New Member
ijon
Posts: 3
Registered: 02-12-2012

Re: Preorder 5/ $100 Cert Promo

Thank you so much for the quick response, and to be clear, it will still be another 30 days until that goes to a certificate? I appreciate the help so much!
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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Preorder 5/ $100 Cert Promo

No, it should hit in the 24-48 hour time frame.

Enjoy!
Mike|Community Connector | Best Buy® Corporate
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