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New Member
c10ne
Posts: 2
Registered: ‎06-09-2009

No Issues sent yet?

Ther were many deals I wanted to use in march's issue but i never got a mag or coupons now I see there is a new mag with prototype 2 on the front and im sure all the coupons for batman and rage and others are out of date and I still  dont have any mags yet its been over 2months I recieved this lil black folded card that said you benefits have been unlocked yeah thats great but it was a month ago and still no mags but the one I got with paying the 14.99 is that it do I have to buy them at 4.99 every month or two? a little help would be nice thanks in advance

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Trusted Member
himeko123
Posts: 91
Registered: ‎10-26-2011

Re: No Issues sent yet?

If you bring in your receipt for signing up for the gamer's unlocked membership and tell them about your situation a gaming representative might be give the current issue for free.  I would call store first to see they do that for you, so you can avoid going to the store if do not allow it.

 

I would also try emailing the Gamer magazine's customer service to see when your first issue will come in.

 

GMRcustserv@cdsfulfillment.com

 

 

My first gamer issue also took awhile to ship also.  I think I signed up September and first issue was the November one.  I'm guess 8-10 weeks for your first issue.

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New Member
c10ne
Posts: 2
Registered: ‎06-09-2009

Re: No Issues sent yet?

Thanks for the advice I'll try both ,again Thank You

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Mike-BBY
Posts: 1,374
Topics: 17
Kudos: 84
Blog Posts: 14
Solutions: 70
Registered: ‎08-15-2011

Re: No Issues sent yet?

Hi c10ne,

Your first magazine should be given to you when you sign up in-store. Your next magazine should arrive by mail in 6-8 weeks.

If you haven't seen your first magazine within the time-frame above, I would recommend you email GMRcustserv@cdsfulfillment.com as himeko123 mentioned.

Thanks,
Mike|Community Connector | Best Buy® Corporate
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New Member
chaoskim
Posts: 2
Registered: ‎04-22-2012

Re: No Issues sent yet?

Mike,

 

I "unlocked" my gamer account in mid-March and was given my first issue (March) in a store. 

You are saying the next issue would be mailed in 6-8 weeks then, am I going to be missing April issue?

Should I bring my sign-up receipt to the store and ask for April issue for free?

 

Thanks,

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Mike-BBY
Posts: 1,374
Topics: 17
Kudos: 84
Blog Posts: 14
Solutions: 70
Registered: ‎08-15-2011

Re: No Issues sent yet?

Hey chaoskim,

 

The program is designed for the first magazine to be received in-store when you sign up, and the next one is to arrive in the mail.  Stores have not been instructed to provide free issues in the interim.  

 

Thanks,

Mike|Community Connector | Best Buy® Corporate
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New Member
chaoskim
Posts: 2
Registered: ‎04-22-2012

Re: No Issues sent yet?

Thanks for the reply, Mike.

 

Then, how does the program cover any magazine and deals in the magazine that falls into "6-8 weeks" waiting time?

In my case, my first mailed issue will be May one or even June (signed up mid-March + 6-8 weeks waiting for the next mail).

 

If I receive April issue with May issue after 6-8 weeks of waiting, it means all coupons/deals in April issue are just wasted. And it is also part of my subscription.

 

I am just wondering how BB is handling this kind of issue.

 

Thank you.

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New Member
bman128
Posts: 1
Registered: ‎03-25-2012

Re: No Issues sent yet?

I didn't receive the April Issue either. I signed up in early Feburary and somehow got the March issue mailed to me like 6 weeks later but nothing for April for some reason. I'm kinda surprised how many hoops I have to go through sometimes with unlocked.
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Member
kangcho
Posts: 22
Registered: ‎07-11-2010

Re: No Issues sent yet?

Well, I signed up for the unlocked back in February and have NOT received a single issue yet - my store didn't even have a single issue to give me when I signed up.  I sent an email to the publisher in March, then got a reply that I would be getting the magazine starting April.  Well, nothing came, so I sent another email to them.  They replied me once again saying that I should be getting it from May.  I know it's only May 3rd, but somehow I have a bad feeling about this.  This is getting so ridiculous, and I don't even know what else I should do to get my magazines...

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Regular Contributor
enuf
Posts: 929
Registered: ‎08-16-2010

Re: No Issues sent yet?

If your having trouble with your sub call @gamer direct

1-800-678-3643

https://w1.buysub.com/pubs/IM/GMR/FAQ-cc.jsp?lsid=&vid=&cds_page_id=86076&cds_mag_code=GMR

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