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New Member
althor2004
Posts: 1
Registered: 01-31-2012
Accepted Solution

Never received bonus points 5/100 Program

I preordered/picked up 5 games and I can see 4 of them ( gears of war 3, uncharted3, forza, zelda skyword sword) registered in the program. However one of them is missing and therefore i never received the bonus points. Could anyone help me? 

 

I have the pickup receipt for the missing game (Resistance 3). 

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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Never received bonus points 5/100 Program

Hi althor2004,

Thank you for writing in. I can see that all games were purchased on the same order and you should have been eligible for this offer. I am sorry it didn't properly post. I will work on getting this corrected for you.

Thanks,
Mike|Community Connector | Best Buy® Corporate
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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Never received bonus points 5/100 Program

Hello again althor2004,

Your points have been applied to your account. You should see them post within 24-48 hours. Thanks for your patience in this process.

Regards,
Mike|Community Connector | Best Buy® Corporate
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New Member
seng_lee
Posts: 1
Registered: 01-31-2012

Re: Never received bonus points 5/100 Program

Hi Mike, I see that you helped many people solved their problem. I have the same problem. I did not receive the all the bonus points after I purchased 5 eligible games. Can you please kindly check my account? I need those certificates to order new games. Hope you can help me. I appreciate it.

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Kyle-BBY
Posts: 2,484
Topics: 67
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Blog Posts: 56
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Registered: 11-09-2009

Re: Never received bonus points 5/100 Program

Hi seng_lee,

 

I should be able to help with the research for your 5/$100 promotion.  Would you mind sending me a private message with your Reward Zone member ID just to verify that I'm looking at the correct Reward Zone account?  Thanks!

Kyle|Community Connector | Best Buy® Corporate
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