Reward Zone Gamer's Club

[danny08009]

I registered in February also and have not received my welcome packet or the March issue of @Gamer magazine.  Could you please help with this?

[Jimmienomam]

The recent batch of welcome packets went out somewhere around the 18th. As such I'd give it a week until you start wondering where it is.

[danny08009]

Same with the @Gamer magazine?

[Jimmienomam]

The @gamer mags skip an issue when you get a membership. So if you order in February it will skip march's and you will receive April's.

That being said a majority of stores usually help out with getting the skipped month's issue in store for free. Although this months issue may have changed that since multiple people stole these mags (or more accurately the coupons in it). As such they might be more restrictive on helping because of it.

[Gabrius]

I signed up about a month ago, still no packet here, either.

[bubo]

Mike-BBY,

It has been a little over a month since you have forwarded my information to request a packet be reissued.  I still have not received a welcome packet, and would like to know the current status of the request.  Thank you!

[enuf]

if they make the coupon packs avail. in-store this would solve the problem in one swoop & increase unlocked memberships at the same time. I say put it to a vote here make it so BB.

http://forums.bestbuy.com/t5/Best-Buy-IdeaX/Gamer-Welcome-kits-coupon-packs-should-be-avail-in-store...

[reshull]

thanks for the link..........I voted

This is such a messy and ill-executed relationship.   It is a shame too because I would like to see convenient competition in a lasting fashion for GameStop.

@Gamer says they do not send the welcome packets and suggest I contact BBY RZ.    BBY RZ then tells me they don't have anything to do with the welcome packets and suggest I call @Gamer.   Then I got a RZ supervisor who told me that the actual store that sold me my subscription will send me a welcome packet between 1 to 3 months after my signing up.

This requires an inordinate amount of time to get any answers on the phone and one must be ridiculously patient.

I am rooting for BBY here to streamline this process so it can be much less painful to prospective GCU members.

Enuf.......thanks for all you do out here

[feeter277]

Ive been unlocked for several months now and I have not gotten my welcome packet.

[Mike-BBY Community Connector]

Hey Guys,

I'm sorry to hear there are still some of you who have not received your welcome packets, whether they were requested to be reissued, or if you are coming to this thread for the first time.

If you would like me to research your packet status, please use the link in my signature to send me a private message with your name, Reward Zone number, and mailing address. I'll double back with our Reward Zone team and let you individually know what I find out.

Thanks!