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sd3lta
Posts: 7
Registered: 02-04-2010

I made a Game/Accessory purchase, got Reward Zone points, but no Gamers Club points

I registered for the Reward Zone Gamers Club months ago. I bought Batman: Arkham Asylum and Call of Duty 4: Modern Warfare in late August 2009. I bought Left 4 Dead 2 on December 29, 2009. However, none of these purchases show up in my profile. It still says "I've spent: $0". From the 2 game purchases in August 2009, I should have about $92.63, and from the purchase in December, I should have an additional $43.59. I would like my points.

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Sarah-BBY
Posts: 1,743
Topics: 43
Kudos: 93
Solutions: 84
Registered: 09-29-2008

Re: I made a Game/Accessory purchase, got Reward Zone points, but no Gamers Club points

[ Edited ]

Hi sd3lta,

 

Thank you for joining our Reward Zone program and I apologize that your Gamers Club points for these purchases appear to be missing.

 

As you may be aware, I recently made a post advising all members that we found a system issue causing this Gamers Club points delay, however, that is now being repaired and should be completely corrected shortly!  (http://bit.ly/aKrUKA)

 

Also, I do have some good news for you at this time regarding your account, but due to the personal nature of this information, please refer to the private message I have sent you for details.  You can check your private message by clicking on the “private message” alert in the upper right-hand corner of the page (when signed in).


Thanks again and have a great day!

Sarah|Community Connector | Best Buy® Corporate
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