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New Member
tjcallahan14
Posts: 3
Registered: 01-19-2012
Accepted Solution

Having trouble getting credit for the 5 games 100 dollar certificate promo

So reading other peoples' posts, I've come to understand that the issue is starting to get resolved, just wanted to get my information out there so I can get my problem fixed too.

Battlefield 3 Limited Edition: preordered 10/6/11, game came out 10/25 and I purchased on 10/28.
Uncharted 3: preordered 10/6/11, game came out 11/1, purchased on 11/3.
Modern Warfare 3: preordered 10/6/11, game came out 11/8 and I purchased on 11/8
Saints Row The Third: preordered 10/6/11, came out 11/15 and purchased 11/18.
Zelda Skyward Sword: preordered 10/6/11, came out 11/20 and I bought it 11/23.

Also preordered Skyrim on 11/8/11, it came out 11/11 and I bought it on 11/13.

So all purchases were done within 5 days of release. Any and all help would be appreciated. Thanks.

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New Member
tjcallahan14
Posts: 3
Registered: 01-19-2012

Re: Having trouble getting credit for the 5 games 100 dollar certificate promo

Also, to aid in any efforts the community representatives have, I signed up for the gamers club unlocked membership the same day I did the initial preorders, which was 10/6/11. I have received my magazine subscriptions and my welcome packets, just not the reward certificate.
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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Having trouble getting credit for the 5 games 100 dollar certificate promo

Hi tjcallahan14,

Thank you for the concise list of games. I was able to quickly verify your eligibility. I am sending your information to our Reward Zone team for a correction. I will let you know when this has been completed. Thank you for your patience.

Best regards,
Mike|Community Connector | Best Buy® Corporate
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Mike-BBY
Posts: 881
Topics: 10
Kudos: 63
Solutions: 34
Registered: 08-15-2011

Re: Having trouble getting credit for the 5 games 100 dollar certificate promo

Hello again,

I have been informed your points have been applied to your account. You should see them post on www.MYRZ.com within 24-48 hours. Thank you again for your patience.

Best regards,
Mike|Community Connector | Best Buy® Corporate
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New Member
tjcallahan14
Posts: 3
Registered: 01-19-2012

Re: Having trouble getting credit for the 5 games 100 dollar certificate promo

Thank you Mike, your efforts are much appreciated.
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