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Regular Member
ReenaG
Posts: 34
Registered: 11-05-2009

No Restocking Fee: Has it always been in place?

I am asking cause I returned a computer earlier in the year (and I was a Premier Silver member at the time) but I was charged a restocking fee.   I didn't know that this was 'one of the perks' and only found this forum the other day when I joined.

 

Would I be able to get my $$ back since I shouldn't have been charged it in the first place?

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Community Veteran
Posts: 13,665
Registered: 04-13-2009

Re: No Restocking Fee: Has it always been in place?

If you were a PS member, the system would not have charged you a restocking fee.
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Regular Member
ReenaG
Posts: 34
Registered: 11-05-2009

Re: No Restocking Fee: Has it always been in place?

well it did, and it even said on my receipt that I was premier silver member.  I ended up talking to someone in consumer relations and am in the process of getting it straightend out.

 

Thanks!  :smileysurprised:

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