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KevinH22
Posts: 8
Registered: 10-28-2011

Biggest Loser Sweeps-Not recognizing RZ number

Has anyone else had trouble trying to enter the biggest loser sweepstakes on the RZ site?  I've tried numerous times and it keeps saying my RZ number is invalid.  I'm copying and pasting it right from the RZ site.  What's the deal?

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Kelly-BBY
Posts: 644
Topics: 4
Kudos: 31
Solutions: 29
Registered: 03-28-2011

Re: Biggest Loser Sweeps-Not recognizing RZ number

Hi KevinH22,


Thank you for reaching out to us! I apologize for any issues you may be encountering when trying to enter the sweepstakes on the Reward Zone site.  If your Reward Zone Member ID is not a 10 digit number, I would encourage you to enter your Member ID leading with zeros to have a 10 digit number. 

 

If you are still experiencing issues with entering the promotion please feel welcome to send me a private message with details and any additional questions you may have.  You can reach me by clicking on the "Private Message" by my name below.  


I appreciate all of your time,

Kelly

Kelly|Community Connector | Best Buy® Corporate
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