10-25-2014 11:43 PM
I have a Samsung YP-S3 MP3 player. My problem is getting a replacement charger cord; I need this because our dog chewed through the cord.
I am unable to find the device on Samsung's website; I don't know if they make it anymore. Does anyone know if the device is still in production?
(the little code on the bottom, it it helps, is YP-S3JARY)
10-27-2014 10:05 AM
Hi there Gidzmo-
I can’t say that I’ve ever had a dog chew through any of my cords, but I always end up with the cords pulling out of my headphones all the time, so I know it can be a pain.
While that item may not have been on Samsung’s site, you may be able to ask them about a replacement charger cord at 1-800-726-7864. This should be their support number.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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10-27-2014 06:10 PM
Yes--the dog did chew my headphones, but those are easily replaced. Not so the charger cord. After checking at two other electronics stores, it turns out that the charger is a "proprietary" piece.
The tech at one store was surprised that I was even asking about an MP3 player. After all, he said, most people were listening to music on their cellphones.