Points, Policies & Certificates

[bobc4d]

I have been unable to log into my RZ account or reset my password.  I have cleared the cookiws, I even used CCleaner to clear everything out and tried to log in all with the same result - not being to log into my account or reset password.

When I try the reset password, I keep getting the error message "we are experiencing technical ..... try again later".

[Kelly-BBY Community Connector]

Hello bobc4d,

Thank you for reaching out to our Community.  I had received the post you shared within the Premier Silver board and I have responded there.  I also sent you a private message so we may be able to discuss the details of your account.  To check your messages, please ensure that you are logged into the forum and click on the envelope icon in the upper right hand corner of the page. 

Have a great day,