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Posts: 1
Registered: ‎03-12-2018

customer support/ email?

I have tried several times to call the support number and I keep be disconnected.

So how do i get ahold of support so I can change my name on account if theres no email either?


Feeling irritated!!!




Posts: 512
Topics: 7
Kudos: 53
Solutions: 43
Registered: ‎10-03-2017

Re: customer support/ email?

Hello bizzyb17,


I sincerely apologize for any frustrations you may have faced. Changing the name on your account is generally a very simple process and you need not worry about emailing us as I should be able to assist you here. 


I should advise you that this process should be pretty straight-forward as long as the accounts ownership is not being changed or altered in any way. Nonetheless, I will be following up with you using our private messaging system in order to keep your account details private. Please note a pending notification on the top right of the forums page with additional steps to continue with your request.



David|Social Media Specialist | Best Buy® Corporate
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