Add Product

Search Results:

Reply
New Member
Posts: 5
Registered: ‎04-03-2017

What happens to the $20 in reward pts which were about to expire if I cancel a pre-order later?

Title. Spent $20 in reward points on a game a few days before the points were set to expire. What happens to these points if I decide later on that I am no longer interested in the game?

Posts: 10,453
Topics: 118
Kudos: 263
Blog Posts: 20
Solutions: 485
Registered: ‎01-03-2013

Re: What happens to the $20 in reward pts which were about to expire if I cancel a pre-order later?

Hello casualgamer, 


When you've redeemed a certificate on a pre-order before it's expired, but it expires while waiting for the pre-order to be fulfilled, any modification to the order (especially cancellation) can you leave you wondering what's going to happen to your certificate! 

When a certificate is returned, it is actually the points that are returned. Thus any expiration date on a previously redeemed certificate should have no impact on your certificate return. Your points for the certificate will be returned and a new certificate may be issued from those points. 

Cheers! 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!