01-12-2018 12:45 PM
Title. Spent $20 in reward points on a game a few days before the points were set to expire. What happens to these points if I decide later on that I am no longer interested in the game?
01-12-2018 03:36 PM
When you've redeemed a certificate on a pre-order before it's expired, but it expires while waiting for the pre-order to be fulfilled, any modification to the order (especially cancellation) can you leave you wondering what's going to happen to your certificate!
When a certificate is returned, it is actually the points that are returned. Thus any expiration date on a previously redeemed certificate should have no impact on your certificate return. Your points for the certificate will be returned and a new certificate may be issued from those points.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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