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Posts: 7
Registered: ‎05-10-2016
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Used a $20 rewards on an order had to cancel because I used the wrong card, it's been 3 days

I really wanna pre-order this item again, so I'm just wondering when I'll get the $20 rewards back.

New Member
Posts: 7
Registered: ‎05-10-2016

Re: Used a $20 rewards on an order had to cancel because I used the wrong card, it's been 3 days

fixed just got it, thanks!

Posts: 7,861
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Registered: ‎01-03-2013

Re: Used a $20 rewards on an order had to cancel because I used the wrong card, it's been 3 days

Hi there Caspers - 

I apologize for the delay in our reply! it's wonderful to hear you wished to pre-order an item with us, although I'm sorry to hear you had to cancel it due to using the wrong card. With that said, certificates may take up to 3-6 business days to be returned to you. I'm glad to hear you received your after just 3. If you need any further assistance, please let me know. 

Cheers, 

Tasha|Social Media Specialist | Best Buy® Corporate
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