Points, Policies & Certificates

[bucsfan1]

I started a thread 2 months ago about the points I was missing and had a couple of dialogs with a "Kyle". I have now confirmed that it has been way more than the 8 weeks since my original Nutrisystem order and I'm still missing my 4000 points. Is there anyone that I can call directly about this issue since no one is able to assist me online?

thanks in advance.

[CrystalWoW Valued Expert]

You would want to post back in that same thread and Kyle can assist again.

[bucsfan1]

I've done that and also sent a PM to no avail.

[CrystalWoW Valued Expert]

Then 1888bestbuy would be your other option. I will flag your other thread for someone to take alook.

[bucsfan1]

thanks

[Karina-BBY Community Connector]

Hi ducsfan1,

I am sorry that you are still missing points from your partner purchases. Since it’s past the 45 business days, the timeframe in which point appear, I will be happy to reach out to our partners to see what we can do for you.

I require additional information from your orders, so please visit your private messages for more details. To view your private messages, please log into the forum and select the envelope icon.

Have a great weekend,

[bucsfan1]

While I appreciate your "prompt" response, I took the advice of the super user above and contacted BB through phone support.

[bucsfan1]

It has been another 6+ weeks since I reached out to the partner directly on this and still no points. Can you be of assistance?

Thanks!

Lisa