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New Member
Posts: 4
Registered: ‎08-11-2017

Shop Five Times for 50 Offer but no way to sign up for it?

I received through USPS snail mail a flyer addressed to me by name offering a $50  bonus reward certificate if I make five $20 or more purchases outside of Best Buy by 08/31/17. It gave a (sort of) web address to "Learn more about this exclusive offer" but when I type that address in the web browser window I get a "404 not found" message.  I called the Rewards customer service number to confirm the offer is legit (twice) and they confirmed it was, I just needed to sign up for it.  How can I sign up for it if the web address is invalid?  I've made my five purchases and the points for them have been added to my account, but I could really use that $50 certificate!  Please advise, thanks in advance, and let me know if I need to post that invalid address to help resolve this. 

New Member
Posts: 4
Registered: ‎08-11-2017

Re: Shop Five Times for 50 Offer but no way to sign up for it?

Nvrmnd! The certificate showed up in My Best Buy some time today; just used it for a purchase and so far looks good. Fingers crossed it all works out.
New Member
Posts: 4
Registered: ‎08-11-2017

Re: Shop Five Times for 50 Offer but no way to sign up for it?

And now here's hoping I didn't speak too soon. Placed the order, entered my Best Buy Visa info for the balance of the purchase, chose shopping and confirmed to place the order, looked like it too, but the order doesn't show up in my purchase list as being in progress or even a prior purchase nor a cancelled order, the certificate is now gone from my Rewards page (but the <200 points are still there), and the transaction for the balance hasn't posted to the card yet (which I'm getting used to, there's always a delay of 2-3 days, none of my other cards take that long). I'll post an update in the morning, please don't consider this resolved yet.
New Member
Posts: 4
Registered: ‎08-11-2017

Re: Shop Five Times for 50 Offer but no way to sign up for it?

Thankfully the confirmation email arrived four hours later and the order now shows up in my purchases. Maybe one of the Geek Squad could change that message stating It may take up to 15 minutes for your purchase to display. Better yet, have them figure out why it takes so very long for a confirmation email and purchase posting? Or call in the Walmart IT team to get it done right lol. Situation resolved.
Posts: 8,995
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Registered: ‎01-03-2013

Re: Shop Five Times for 50 Offer but no way to sign up for it?

Hello roflol - 


Welcome to the forum! It's great to hear you received an offer in the mail and wanted to participate. I'm discouraged to hear you may have had trouble with it initially, but I'm glad to hear it ultimately worked out and you were able to redeem your $50 certificate. 

With that said, generally order confirmation emails are received in a pretty timely manner. Please know there may have maintenance on our site last night that may have impacted these times though, and I apologize for any concern it may have caused you. If you should have any further need for assistance, please let us know! 

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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