Add Product

Search Results:

Reply
New Member
Posts: 4
Registered: ‎05-28-2015

Rewardzone points not refunded

I purchased a case for my iPad pro 10.5 with the $25 rewardzone coupon I got for the purchase of the iPad but the case wasn't good so I returned it's been like 6 days and I still don't see my coupon refunded what is going on ?
Posts: 8,851
Topics: 103
Kudos: 331
Blog Posts: 19
Solutions: 365
Registered: ‎01-03-2013

Re: Rewardzone points not refunded

Hello Migoma, 

Welcome to the forum! It's discouraging to hear the case for your iPad didn't work out for you, and you ultimately chose to return it. With that said, our certificates can take up to 6 business days to return to one's account. 

Using the details you shared, I see you returned the case on Sunday, 7/9/17. Please allow through Monday (which would be the 6th business day) for the certificate to return to your account. If your certificate still hasn't shown up, please let me know and I'll be delighted to look further into this! 

 

Return/Cancellation When a Reward Certificate was Used

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎05-28-2015

Re: Rewardzone points not refunded

Well today is Monday and certificate hasn't been posted can you help ?
Highlighted
Posts: 8,851
Topics: 103
Kudos: 331
Blog Posts: 19
Solutions: 365
Registered: ‎01-03-2013

Re: Rewardzone points not refunded

Hello Migoma - 

As I previously mentioned, please allow through Monday for the certificate to post. If it still hasn't posted by tomorrow, please let me know. I'll be sure to keep an eye on your account as well! 

Regards,

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎05-28-2015

Re: Rewardzone points not refunded

Still hasn't been posted can you help now?

Posts: 8,851
Topics: 103
Kudos: 331
Blog Posts: 19
Solutions: 365
Registered: ‎01-03-2013

Re: Rewardzone points not refunded

Hello Migoma, 

Thank you for your follow up! I'm sorry the certificate hasn't posted within the usual time frame. Please see that I am sending you a private message with further details. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎05-28-2015

Re: Rewardzone points not refunded

Solved thanks again!
Posts: 8,851
Topics: 103
Kudos: 331
Blog Posts: 19
Solutions: 365
Registered: ‎01-03-2013

Re: Rewardzone points not refunded

Hi Migoma - 

No problem! I'm glad I was able to assist. 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!