03-20-2017 10:10 AM
Hello umeshsingh -
Welcome to the forum and thank you for reaching out to us regarding your expired certificate! While I'm sure you enjoyed your travels, I'm sure you were incredibly disappointed to find your $30 certificate was no longer available to redeem upon your return.
Under our My Best Buy program terms, certificates generally have 60 days to be redeemed, unless otherwise noted, and may not be reissued. I apologize for any disappointment this news may cause you. Please see that I am sending you a private message with further details. You may check your private messages once you've signed into the forum by clicking your envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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03-20-2017 08:41 PM
That is unfortunate. I believe there is a period of several months before they expire.
After losing a $5 certificate a few years ago I started leaving reminders on my phones calendar to remind me a few weeks early.
03-21-2017 09:40 AM