03-13-2017 10:39 AM
03-13-2017 12:19 PM
Hi there cdames00 -
Welcome back to the forum and thank you for reaching out to us regarding your certificate! When a return is made or an order is cancelled in which a certificate was redeemed on, it may take 3-6 business days for this to post back to your account.
Return/Cancellation When a Reward Certificate was Used
Using the details you registered with the forum, I was able to locate your membership and I have taken the opportunity to review it. Please see that I am sending you a private message with further information. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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