Points, Policies & Certificates

[Sarah-BBY Retired: Community Connector]

Hi midivox,

I am very sorry to hear of the trouble you have had with the phone number in your Reward Zone account, but thank you for letting me know so that I can try and help!

In order for me to assist with this, I will need you to please first send me a private message with all of your correct information as it should appear in your account (name, address, phone number, email address, and Reward Zone member number).  You can send a private message to me by clicking on the “private message” envelope in the upper right-hand corner of the page and then composing a new message to my username “SARAH-BBY”.  Once I receive this information I will follow up with you again, also by private message, as quickly as possible!

bileth22,

Thank you so much for this update, and I am so glad I could help! 

With these situations we are finding that different actions may be required in order to resolve, and that is why some may be fixed faster than others.  Nonetheless, we are working diligently to correct them all as quickly as possible, and I am again, so happy to hear that yours is now working!

Have a great weekend everybody!