03-16-2017 11:01 AM
03-16-2017 02:18 PM
Hello Sourmad -
Welcome back to the forum! It's wonderful to hear you wished to shop with us while redeeming a reward certificate. With that said, I'm discouraged to hear you chose to shop elsewhere after finding the certificate had expired. I'm sorry if you feel adequate time to redeem a certificate isn't provided.
Please know that unless otherwise noted on the certificate, you would generally have 60 days to redeem a certificate, per our My Best Buy program terms. With that said, please see that I am sending you further information via private message. You may check your private messages by clicking the envelope icon in the top right corner of the page after you have signed into the forum.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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