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Regular Member
Posts: 35
Registered: ‎11-20-2012

Re: expired reward certificate

I agree with Scsc. You guys might want to extend the expiration period to allow people adequate time to make a purchase. I just lost $15 by a few days. I instead purchased the item I would have used it on from Amazon. And yes, I did change my points to banking but probably will just stick with amazon for purchasing unless you offer a heck of a deal or I need an item immediately.
Posts: 9,667
Topics: 108
Kudos: 284
Blog Posts: 19
Solutions: 411
Registered: ‎01-03-2013

Re: expired reward certificate

Hello Sourmad - 


Welcome back to the forum! It's wonderful to hear you wished to shop with us while redeeming a reward certificate. With that said, I'm discouraged to hear you chose to shop elsewhere after finding the certificate had expired. I'm sorry if you feel adequate time to redeem a certificate isn't provided.

Please know that unless otherwise noted on the certificate, you would generally have 60 days to redeem a certificate, per our My Best Buy program terms. With that said, please see that I am sending you further information via private message. You may check your private messages by clicking the envelope icon in the top right corner of the page after you have signed into the forum.


Tasha|Social Media Specialist | Best Buy® Corporate
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