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Posts: 1
Registered: ‎07-11-2017

Re: Returned an item bought using certificate

I see that I am not the only person who is waiting for return of rewards for a while. My purchase was on 06/17 and items were returned on 07/02, a month later still no rewards back in my account.

Posts: 10,213
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Registered: ‎01-03-2013

Re: Returned an item bought using certificate

Hello pgrzyska - 

Welcome to the forum! I apologize for the delay in our response. It is incredibly discouraging to hear that your certificates may not have been returned within the typical 6 business days, or even a month. Using the details you registered with the forum though, I see that you contacted our phone support who were able to resolve the issue. If you should need any further assistance, please let me know! 


Tasha|Social Media Specialist | Best Buy® Corporate
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