04-03-2017 06:45 PM
I noticed I'm missing points from a purchase on January 10. The receipt shows up in purchases but not in rewards history. Sending you a PM, Tasha. Hoping you can help.
Solved! Go to Solution.
04-04-2017 12:29 PM
Hi there PSilver21 -
Thank you for reaching out to me regarding your January purchase! It's discouraging to hear that your purchase may not have posted with the correct points.
With the details you shared with me via private message, I was easily able to see this transaction indeed posted as 0. Please see that I am responding to your private message with further information.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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