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New Member
Posts: 2
Registered: ‎04-20-2017

Re: Missing $50 certificate

I am also having the same issue(Received email on 3-15 regarding the promotion). I spent over $500 outside of Best Buy between March 16-18 and still have not received my credit either.

 

Who would I need to contact to resolve this issue?

Posts: 9,360
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Blog Posts: 19
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Registered: ‎01-03-2013

Re: Missing $50 certificate

Hello DonnyChiu, 

Welcome to the forum! It's wonderful to hear you participated in our offer to receive $50 when spending $500 outside Best Buy on your My Best Buy Visa card. It's discouraging to hear that despite being beyond the 3-4 weeks requested to have this offer fulfilled, you are still missing your $50 certificate. 

Sadly I'm unable to review your My Best Buy membership using the details you registered with the forum, so I am sending you a private message. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎04-20-2017

Re: Missing $50 certificate

Thanks I have emailed the requested information to you. Thanks again.

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Posts: 9,360
Topics: 107
Kudos: 290
Blog Posts: 19
Solutions: 390
Registered: ‎01-03-2013

Re: Missing $50 certificate

Hello again DonnyChiu, 

Thank you for sending me that information. Please see that I am sending you another private message regarding this issue. 

Thank you, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!