04-10-2017 02:20 PM
I am having the same issue as the OP. I have tried changing the address tied to my account but I have been unable to do it, and when I try to do it at the store they always direct me to the website to change the address but as it turns out, there is no way to change the address online.
Please let me know if you can help me with this issue. Thank you in advance!
04-10-2017 04:04 PM
Thank you for reaching out to Derek and me regarding your address update! It's truly discouraging to hear you've had such trouble with this, as you should easily be able to update it in store. I apologize for any frustration this may have caused you.
Please see that I am sending you a private message to gather some additional information to assist with this update. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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