04-18-2017 04:07 PM
Hi there Timmytrock -
Thank you for reaching out to us regarding your birthday coupon! These are great coupons to receive and use during the month of your birthday. With that said, I'm truly sorry to hear that your wife, who shares a birthday with you, has received one while you haven't.
Please know that receiving such a coupon is not guaranteed, but ensuring your birthday is listed with your My Best Buy membership and that you are opted into our marketing emails is a great way to increase your odds. Using the details you registered with the forum, I see that your birthday was listed. However, I see that your email address was opted out, so I have opted you back in. This should increase your odds of receiving the coupon next year.
If you have any questions, please let me know!
|Tasha|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!