04-10-2017 09:55 PM
04-11-2017 10:36 AM
Hi there Jorelizdeit,
Welcome to the forum! Seeing a purchase post with 0 points would be quite discouraging, especially if you're not aware of a reason for the lack of points.
Using the details you registered with the forum, I was able to locate your purchase. It appears you chose financing on this purchase. Per our My Best Buy program terms, while your purchase should still count towards your spend amount, you would not receive points for a purchase in which financing is chosen. I apologize if you were not aware of this when you made this purchase.
If you have any questions, please let us know.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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