Points, Policies & Certificates

[fuzzball]

Last Sunday, I visited a Best Buy store and purchased a nikon camera. I had the coupon for double rewards, but the system was down so they were unable to look up my number. How do I get my points? I tried reporting missing points but it said I had an invalid total. Please help. Thanks

[Karina-BBY Community Connector]

Hello fuzzball,

Thank you for patiently waiting for your points request, I am sorry that they were not submitted at the time of purchase due to a system issue.

I was able to locate your purchase and add it to your account, feel free to reach out to me if you have any additional questions.

Have a great day and enjoy your camera!