Points, Policies & Certificates

[kpeters]

I haven't gotten any points, at all... I've had 2 laptops bought on my account in the past 2 weeks and they aren't on my account. Any idea?

[Yellowsubmarine]

It's takes 30-35 days for points to post.

[Karina-BBY Community Connector]

Hello kpeters,

I apologize for not answering your post sooner. After reviewing your account, I am still not seeing your 2 laptop purchases. Do you have the receipt information, if you do, I will be happy to add the transactions onto your Reward Zone account. Otherwise, you can always log into your account and add the transactions on your own.

For my assistance, please send me a private message with your Customer Service Pin Number, and I will be happy to add the points. To send me a private message, select the option from my signature.

Thank you for your time,