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Posts: 5
Registered: ‎12-05-2013

Missing July Best Buy CC points

Every year it seems like I am experiencing 1 or 2 months where the points for my Best Buy credit card never post.  Every time I get a response that "Our system is undergoing maintenance".  Is anyone else missing their July points?  Mine usually post on the 26th of the month and here it is Aug 7th and nothing.

Posts: 8,995
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Registered: ‎01-03-2013

Re: Missing July Best Buy CC points

[ Edited ]

Hello kirtyanke - 

Welcome back to the forum and thank you for reaching out to us! I'm sorry to hear you may not be seeing your outside spending points again. 

With that said, please know we are aware of some sync issues that may simply be causing a delay in these points being posted. Given this information, please allow some additional time for the points to post. If you don't see them by the end of the week, I'll be delighted to look further into this with you. 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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Posts: 8,995
Topics: 103
Kudos: 295
Blog Posts: 19
Solutions: 374
Registered: ‎01-03-2013

Re: Missing July Best Buy CC points

Hi there kirtyanke - 

 

I hope this reaches you well! Upon reviewing your membership again this week, I'm pleased to see the points have been added. If you need any further assistance, please let us know. 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!