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Posts: 1
Registered: ‎04-14-2017

Missing Best buy reward certificate after return

[ Edited ]

Hi there,


I returned my order # {removed per forum guidelines} on 3/12/2017. I used $5 rewards certificate while placing the order.

After the return i have not recevied my $5 rewards certificate back to my account.


Please check 



Posts: 9,816
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Registered: ‎01-03-2013

Re: Missing Best buy reward certificate after return

Hello ebadullah83 - 

Welcome to the forum and thank you for reaching out to us regarding your $5 certificate that wasn't returned to your account after you returned the item it was redeemed on. Typically, this should only take 6 days, so you've certainly given it enough time to show up. I'm sorry you may still be waiting on it. 

Using the details you registered with the forum, I was sadly not able to locate a membership in your name. Please see that I am sending you a private message to gather some additional information. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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