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Posts: 3
Registered: ‎04-19-2017

Missing $50 certificate

I received an email advising I would receive a $50 reward certificate if I spent $50 outside of Best Buy by 04/30/17. I reached $500 on March 24th but still have not received the certficate. I did a similar offer in February of 2017 (with a different spend by date) and received that certificate 19 days after the $500 was reached. 



Posts: 9,816
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Registered: ‎01-03-2013

Re: Missing $50 certificate

Hi there mnitz32 - 

It's fantastic to hear you may have received an offer to get a $50 certificate for spending $500 outside Best Buy on your My Best Buy Visa. These offers can be quite popular, so I'm glad to hear you've chosen to participate. 

With that said, as you state you reached the $500 requirement on 3/24/17, I would like to allow through tomorrow for the certificate to be applied to your account as the offer may take 3-4 weeks to be fulfilled. If you don't see the certificate on your end by the end of the day tomorrow, please feel welcome to reach out to me via private message and I'll be happy to look further into this. 


Tasha|Social Media Specialist | Best Buy® Corporate
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