Points, Policies & Certificates

[Pshaw98]

I bought Microsoft points for download earlier today. This was the second time I have done this and the first time worked perfectly. Now this time I haven't gotten an email yet and it has been 5hours. This first time i did this, it took 10 mins. I don't know what else to do. Please help somebody.

[Kelly-BBY Senior Social Media Specialist]

Hey Pshaw98,  

Thanks for reaching out to us!  At this time, it appears that you may have received the email with the code.  I apologize for any delay you may have encountered.  If you have not yet received the email, please feel welcome to reach out to me by clicking on the "Private Message" link by my name below.  

Have a wonderful week,

[Xtowers]

I seem to be having a similar problem today. I've been waiting for at least 12 hours now. I hope I'll see the codes in the morning.