09-01-2017 03:33 PM - edited 09-01-2017 03:34 PM
Hi Roguestriker, and welcome to the forum!
Typically receiving certificates back from returns is a smooth experience! I'm discouraged to hear that you may still be waiting on your certificate return a month later, as it shouldn't take more than 6 business days. I apologize for any frustration this may have caused you. Please see that I am sending you a private message with further details. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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