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Registered: ‎09-01-2017
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Made Return but no points back

Hi I made a return for an item back in Aug 1 but I've been waiting for over a month for my points to be back.

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Registered: ‎01-03-2013

Re: Made Return but no points back

[ Edited ]

Hi Roguestriker, and welcome to the forum! 

Typically receiving certificates back from returns is a smooth experience! I'm discouraged to hear that you may still be waiting on your certificate return a month later, as it shouldn't take more than 6 business days. I apologize for any frustration this may have caused you. Please see that I am sending you a private message with further details. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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