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Registered: ‎09-01-2017
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Made Return but no points back

Hi I made a return for an item back in Aug 1 but I've been waiting for over a month for my points to be back.

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Registered: ‎01-03-2013

Re: Made Return but no points back

[ Edited ]

Hi Roguestriker, and welcome to the forum! 

Typically receiving certificates back from returns is a smooth experience! I'm discouraged to hear that you may still be waiting on your certificate return a month later, as it shouldn't take more than 6 business days. I apologize for any frustration this may have caused you. Please see that I am sending you a private message with further details. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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