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Posts: 1
Registered: ‎03-22-2017
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Lossing a reward certifacte = DO NOT BUY form BEST BUY

This is a catch, you must be purchase when they deside to get your certificate. I lose  only $5, not much, but instead buy the 24 inch tv from best buy will buy from Amzon. Why give the benefit of buy to get fake certificates. I was moving from home and had no time to think about this $5. Now I need it but does not exist. Im tired of this  unnesesary pressure form sellers thinking they are the greates. 

 

Best Buy, you got my five but Amazon got my purchase.

Posts: 8,647
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Registered: ‎01-03-2013

Re: Lossing a reward certifacte = DO NOT BUY form BEST BUY

Hi there biankym89, 


Thank you for reaching out to us regarding your reward certificates! It's wonderful to hear that you earned a $5 certificate with us.

 

With that said, I'm sorry to hear you felt pressure to use the certificate before it expired. This is certainly not our intention. However, please be aware that certificates do expire after 60 days unless otherwise noted, per our My Best Buy program terms

Please see that I am sending you a private message with further information. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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