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Posts: 1
Registered: ‎09-12-2017

Ipad, 2 Iphones, Imac no points

Hello, in the last 60 days,


i have purchased

2 iphone 7 plus's

1 ipad

1 imac 21.5"


why am i not at elite status?

Posts: 7,848
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Registered: ‎10-10-2012

Re: Ipad, 2 Iphones, Imac no points

Hi airics,


Welcome to the Best Buy forum!


To qualify for Elite status, a member would need to spend $1,500 on eligible Best Buy purchases within a single calendar year.  It can generally take up to 20 days after spending that required amount for a member's status to be upgraded.  After a quick review of your account, here is what I found:


1.  iPhone 7s - neither purchase would qualify for points or count towards reaching Elite status because you only paid for sales tax.  The pre-tax total is what we look at.


2.  iPad - it would appear you returned the iPad for a full refund at the end of July.  A purchase would not qualify for points or count towards reaching Elite status if a refund was processed.


3.  iMac - the purchased was only processed three days ago.  It can take up to 20 days for points to officially post.  You should see that points are currently pending in your account.


With that all having been said, you should be very close to the required $1,500 once points for the iMac have officially posted.  We should know for sure near the end of this month.  If you have any other questions about your account or the My Best Buy™ program in-general, then please feel free to send me a private message by clicking on the blue button in my signature and I will see what I can do to further assist.


Thank you for connecting with us and for being a My Best Buy™ member.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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