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Posts: 1
Registered: ‎09-13-2017

How to get a recovery code when I forgot my email and no phone recovery

I no longer have access to the email I used to open my Best buy account therefore I can't get a recover code. I also don't have a phone recovery so I can't have access into my best buy account. Is there a way that I can update my email adress so I can log into my best buy account? I have points there I dont want to go to waste. 

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Registered: ‎10-10-2012

Re: How to get a recovery code when I forgot my email and no phone recovery

Greetings kevinsl427, and welcome to the Best Buy forum,

 

You are in luck!  I replied to an almost identical question yesterday.  Please take a moment to read my response here and send me a private message with the required information.  To send a private message, you would first want to login to the forum and then click on the blue button in my signature.

 

How do I update my My Best Buy™ information?

 

Thank you for being a member of the My Best Buy™ program.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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