03-13-2018 12:35 PM
03-13-2018 01:57 PM
Welcome to the forum and thank you for being a My Best Buy member! Merging memberships is intended to make managing your rewards easier, so it is discouraging to hear it may not have gone as you imagined.
As our memberships are intended for individual use under our My Best Buy program terms, we do not generally merge memberships under two different people. I would be happy to review this and your pre-order trouble, so I am sending you a private message. You may check your messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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