Points, Policies & Certificates

[MikeGee]

Seeing as I dont have a PS Vita now i dont want the games I bought on another order. The issue is i used a $100, $15, and $10 rewardzone cert for the order. If i dont pickup the games will I get a return of the rewardzone vouchers even though the order contained 3d movies i already picked up?

[MikeGee]

8 days... nothing?

[Mike-BBY Community Connector]

Hi MikeGee,

Because Reward Zone certificates are distributed throughout an entire transaction an equivalent number of points will be returned to your account based on how much is returned. Therefore if you return $50 in merchandise, 2500 points go back to your account. This will most likely result in a new certificate being issued within 5-7 days of your return.

If you have or had any problems with this return, please let us know and we will work with you to resolve it.

Thanks,