Points, Policies & Certificates

[cxy23]

I have been trying to access my account at the reward zone website and it says that theinformation does not match any records This is strange because I had access to it maybe 2 weeks ago to check on my pending purchases I made. I have just reached 2500 points (Silver Premier Member) pending the points. Please help. Thanks.

[Sarah-BBY Retired: Community Connector]

Hi cxy23,

Thank you for asking about this, and thank you for also contacting me by private message so that I can look into it and help as quickly as possible!

In fact, at this time, I do now have some additional information which I have sent to you in response to the private message you sent me.  So, please check your private message once you get a chance and let me know if you have any questions!

Thanks again, hope you’re having a great day!